HBG Fringe Ticketing Terms & Conditions
These Ticketing Terms and Conditions (“Terms”) govern the purchase and use of tickets for events presented as part of the Harrisburg Fringe Festival and any related programming produced or presented by Harrisburg Fringe (“Fringe,” “we,” “our,” or “us”). By purchasing, accepting, or using a ticket, the purchaser and/or ticket holder (“Patron”) agrees to be bound by these Terms.
Terms & Conditions
1. All Sales Final
All ticket purchases are final. Tickets are non-refundable and non-exchangeable, except in the event of a cancellation of a performance by the producing artist or Harrisburg Fringe. Refunds, credits, or exchanges, if offered, are provided solely at the discretion of Harrisburg Fringe.
2. Performance Start Times and Late Entry
All performances begin promptly at the published start time. Late entry policies are determined by the producing artist and venue management and may restrict or prohibit entry after the performance has begun. Patrons who arrive late or fail to attend a performance are not entitled to a refund or exchange.
3. Festival Button Requirement
Certain performances and events may require the purchase and presentation of an official festival button in addition to a valid event ticket for admission. Failure to present the required festival credentials may result in denial of entry without refund.
4. Cancellations
In the event that a performance is canceled by the producing artist or Harrisburg Fringe, ticket holders may be offered one or more of the following remedies at the sole discretion of Harrisburg Fringe:
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Transfer to another performance of the same production, if available
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Credit toward another festival event
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Refund of the ticket price paid
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Any applicable ticketing or processing fees may be non-refundable unless otherwise required by law.
5. Ticket Transfer and Resale
Tickets may be transferred to another individual for use; however, resale of tickets for commercial gain is prohibited unless expressly authorized by Harrisburg Fringe. Harrisburg Fringe is not responsible for tickets purchased through unauthorized third-party sellers and cannot guarantee their validity.
6. Admission and Patron Conduct
Admission is subject to venue capacity and safety regulations. Harrisburg Fringe and its venue partners reserve the right to deny admission to, or remove from the premises, any Patron whose conduct is deemed disruptive, unsafe, unlawful, or in violation of venue policies. Patrons removed for such reasons will not be entitled to a refund. See below for the full Code of Conduct.
7. Venue Policies
Patrons agree to comply with all venue policies, including security procedures, prohibited items, and safety requirements. Policies may vary by venue and event.
8. Accessibility
Harrisburg Fringe is committed to providing accessible festival experiences. Patrons requiring accessibility accommodations are encouraged to contact the Harrisburg Fringe Box Office in advance of their scheduled performance to facilitate appropriate arrangements.
9. Photography, Recording, and Media Release
By attending an event, Patrons acknowledge that they may be photographed, filmed, or otherwise recorded. Attendance constitutes the Patron’s consent to the use of their likeness, image, voice, or appearance in promotional, archival, or documentary materials by Harrisburg Fringe without compensation.
10. Assumption of Risk
Attendance at live performances and festival events involves inherent risks. By attending, Patrons voluntarily assume all risks related to their attendance and participation.
11. Limitation of Liability
To the fullest extent permitted by law, Harrisburg Fringe shall not be liable for any loss, injury, damage, or claim arising from a Patron’s attendance at festival events, including but not limited to personal injury, property loss, or event cancellation beyond the remedies described in these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.
13. Contact
Questions regarding ticketing policies should be directed to the Harrisburg Fringe Box Office:
Email: boxoffice@hbgfringe.org
Website: https://www.hbgfringe.com
HBG Fringe Code of Conduct
Fringe is a place of free expression, but also a place for all to feel safe and free to express. Please review our performance code below and contact us if you have any questions or concerns.
Code of Conduct
By participating in HBG Fringe, you agree to adhere to all venue policies, codes of conduct, and health and safety guidelines as provided below. You agree to treat the venue space and performers, as well as all Harrisburg Fringe staff and volunteers, with respect. You further agree that disruptive behavior will result in your ejection from the performance and, at the sole discretion of Fringe management, a ban from future performances and/or festivals in whole without refund.
717 Arts Incorporated strives to provide a safe and respectful environment for its board, artists, audiences, guests, and volunteers. This code of conduct outlines the expectations for anyone who works for, visits, or otherwise engages with us.
1. We are inclusive and respectful of all people. This includes, but is not limited to, people of every race, ethnicity, gender identity/expression, disability status, marital status, sexual orientation, nationality, religion, age, physical appearance/body size, language, immigration status, and economic status/wealth.
2. We are mindful of what we say and do. We have zero tolerance for harmful language or actions, including, but not limited to, hate speech, bullying, trolling, verbal abuse, purposeful misgendering (using an incorrect name and/or pronouns), slurs, negative stereotyping, and degrading comments.
3. We honor the personal space and boundaries of others. Any unwelcome attention or unwanted physical contact will not be tolerated, including, but not limited to, sexual harassment, sexist remarks, suggestive comments or gestures, staring, and stalking.
4. We invite audience members to engage fully and be themselves. We welcome all forms of audience expression during 717 Arts productions, programs, and events. Responses that are harmful or disparaging to actors, staff, or other audience members will not be tolerated.